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Privacy Policy

Last updated 2026-09-30

Effective Date: 2026.9.8  |  Last Updated: 2026.9.8

Welcome to jisimc.com (the "Website"). This Privacy Policy explains how 广东极斯家居科技有限公司 / Guangdong Gisone Home Technology Co., Ltd. ("we," "us," "our," or the "Company") collects, uses, stores, discloses, and protects personal information when you access or use our Website, purchase our products, communicate with us, or otherwise interact with our services.

We respect your privacy and are committed to processing your personal information in accordance with applicable privacy and data protection laws, including, where applicable, the European Union General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act as amended ("CCPA"), the Singapore Personal Data Protection Act ("PDPA"), India's Digital Personal Data Protection Act ("DPDP Act"), and other applicable privacy and data protection laws.

1. Company Information

Data Controller / Responsible Entity:

  • Legal Company Name (Chinese): 广东极斯家居科技有限公司
  • Legal Company Name (English): Guangdong Gisone Home Technology Co., Ltd.
  • Company Registration Number: 91440605MACUJAN89X
  • Official Registered Address (Chinese): 佛山市南海区狮山镇松岗石塘路石碣路段98号之三(住所申报)
  • Official Registered Address (English): No. 98-3, Shijie Section, Shitang Road, Songgang, Shishan Town, Nanhai District, Foshan City, Guangdong, China
  • Telephone Number: +86 18824680555
  • Official Email Address: gisone2026@gmail.com
  • Website Domain: jisimc.com
  • Data Protection Officer, where applicable: Not applicable
  • EU/EEA Representative, where applicable: Not applicable
  • UK Representative, where applicable: Not applicable
  • California Privacy Contact, where applicable: Not applicable

A Chinese translation of this Privacy Policy is provided for convenience of reading only. In case of any discrepancy between the English version and any translated version, the English version prevails.

2. Personal Information We Collect

Depending on how you use the Website, we may collect and process different categories of personal information, including:

(a) Identity and Contact Information

This may include your name, email address, telephone number, shipping address, billing address, country or region, and other contact information.

We collect this information when you create an account, place an order, or contact us. This information is used to process your orders, arrange shipping, communicate with you about your orders, and provide customer support.

(b) Account Information

This may include your username, account ID, login information, account preferences, and related account records.

We collect this information when you register an account on our Website. This information is used to manage your account, provide you with account-related services, and personalize your experience.

(c) Order and Transaction Information

This may include the products you purchase, order numbers, transaction records, invoices, returns, refunds, exchanges, and related information.

We collect this information when you place an order on our Website. This information is used to process and fulfill your orders, manage payments and shipping, handle returns and refunds, and maintain transaction records for accounting and legal compliance purposes.

(d) Payment Information

We may process payment-related information, including payment method, transaction status, payment identifiers, and other information processed through third-party payment service providers.

We do not directly store complete payment card numbers, card security codes, or other unnecessary payment credentials. All payment information is collected and processed directly by our third-party payment service providers. This information is used solely to complete your transactions.

(e) Device and Technical Information

This may include IP address, browser type, operating system, device identifiers, language preferences, time zone, access logs, and similar technical information.

We collect this information automatically when you visit our Website through cookies and similar technologies. This information is used to operate and maintain the Website, analyze site traffic and usage patterns, improve Website performance and user experience, and detect and prevent fraud or security incidents.

(f) Usage and Interaction Information

This may include pages viewed, links clicked, browsing activity, referral information, time spent on pages, interactions with the Website, and other usage data.

We collect this information automatically when you browse our Website. This information is used to understand how visitors use our Website, improve site navigation and content, and enhance the overall user experience.

(g) Customer Service and Communications Information

This may include emails, inquiries, chat messages, complaints, customer service records, after-sales requests, and other communications.

We collect this information when you contact our customer service team via email, chat, or other channels. This information is used to respond to your inquiries, resolve issues, process after-sales requests, and improve our customer service quality.

(h) Marketing and Preference Information

This may include marketing subscription status, product preferences, promotional interactions, and responses to marketing communications.

We collect this information when you subscribe to our marketing communications or interact with our promotional content. This information is used to send you product updates, special offers, and promotional materials that may interest you, as well as to tailor our marketing efforts to your preferences.

3. How We Collect Personal Information

We may collect personal information through the following means:

  • (a) Directly from you, such as when you create an account, place an order, make a payment, subscribe to marketing communications, complete a form, or contact customer service.
  • (b) Automatically when you use the Website, including through cookies, pixels, log files, local storage, and similar technologies.
  • (c) From third parties or other lawful sources, such as authorized service providers, business partners, payment providers, logistics providers, advertising providers, or publicly available sources.

4. Purposes of Processing

We may collect and process personal information for the following purposes:

  • (a) Processing and fulfilling orders, including payment, shipment, delivery, returns, exchanges, refunds, and after-sales services.
  • (b) Creating and managing user accounts.
  • (c) Providing customer support and responding to inquiries, complaints, and requests.
  • (d) Operating, maintaining, securing, and improving the Website.
  • (e) Improving our products, services, functionality, and user experience.
  • (f) Conducting analytics, research, market analysis, and business planning.
  • (g) Sending marketing, promotional, product updates, and other commercial communications where permitted by applicable law.
  • (h) Detecting and preventing fraud, abuse, unauthorized activities, and security incidents.
  • (i) Complying with legal, regulatory, governmental, judicial, or law enforcement requirements.

5. Legal Bases for Processing

Where GDPR or similar laws apply, we process personal information only where a lawful basis exists under applicable law. Depending on the circumstances, our legal bases may include:

  • (a) Processing necessary to perform a contract with you or to take steps at your request before entering into a contract;
  • (b) Processing necessary to comply with a legal obligation;
  • (c) Processing necessary for our legitimate interests or those of a third party, where such interests are not overridden by your rights and freedoms;
  • (d) Processing based on your consent.

Where processing is based on consent, you may generally withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

6. Marketing Communications

Where permitted by law, we may use your personal information to send you promotional emails, product recommendations, special offers, newsletters, product updates, and other marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in our communications or by contacting us at:

Email: gisone2026@gmail.com

Where consent is required by applicable law, we will obtain your consent before sending certain marketing communications.

7. Sharing and Disclosure of Personal Information

We may disclose or make personal information available to certain categories of third parties where necessary to operate our business, provide services, fulfill orders, comply with legal obligations, or otherwise process information for legitimate purposes.

Such third parties may include:

  • (a) Payment processors and payment service providers;
  • (b) Logistics, warehousing, shipping, and delivery providers;
  • (c) Hosting, cloud storage, IT infrastructure, and technical service providers;
  • (d) Customer service and communication service providers;
  • (e) Email, SMS, advertising, and marketing service providers;
  • (f) Analytics, measurement, performance, and website optimization providers;
  • (g) Fraud prevention, identity verification, and cybersecurity providers;
  • (h) Accounting, audit, legal, and professional advisers;
  • (i) Government authorities, regulators, courts, and law enforcement agencies where legally required.

We do not disclose personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law or otherwise authorized by you.

8. Cookies and Similar Technologies

We may use cookies, pixels, web beacons, local storage, tags, scripts, and similar technologies to operate the Website, remember preferences, analyze usage, improve performance, provide personalized experiences, and conduct advertising or marketing activities where permitted.

Cookies and similar technologies may include:

  • (a) Strictly Necessary Cookies: These cookies are necessary for core Website functions such as shopping carts, checkout, account login, security, and basic functionality.
  • (b) Preference Cookies: These cookies remember settings such as language, region, or other user preferences.
  • (c) Analytics Cookies: These cookies help us understand how visitors use the Website and improve performance and functionality.
  • (d) Advertising and Marketing Cookies: These cookies may be used for advertising, conversion measurement, retargeting, personalization, and related marketing purposes.

Where consent is required, we will obtain consent before placing or using non-essential cookies.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, or otherwise as permitted by applicable law.

Order and transaction information is retained for the duration required by applicable tax and commercial laws. Customer service records are retained as long as necessary to address customer inquiries and after-sales matters. Marketing and subscription records are retained until you unsubscribe or withdraw your consent. Technical logs and analytics data are retained for a reasonable period to analyze site performance and usage trends.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable law.

10. Data Security

We implement reasonable and appropriate technical, organizational, and administrative measures designed to protect personal information against unauthorized access, use, disclosure, alteration, destruction, loss, or other unlawful processing.

Although we take reasonable measures to protect personal information, no method of transmission over the Internet or electronic storage is completely secure. In the event of a data breach or security incident, we will take steps required by applicable law, which may include investigation, containment, remediation, and notification of regulators and affected individuals where legally required.

11. International Data Transfers

Because we may use service providers, contractors, technology platforms, or infrastructure located in different countries, your personal information may be transferred to, stored in, or processed in countries outside the country where you reside.

Where required by applicable law, we will implement appropriate safeguards for international data transfers, which may include adequacy decisions, Standard Contractual Clauses issued or recognized under applicable law, contractual protections, or other lawful transfer mechanisms.

12. Your Rights Under GDPR and Similar Laws

Depending on your location and applicable law, you may have the following rights:

  • (a) Right to Information and Transparency – to understand how your personal information is collected and used.
  • (b) Right of Access – to request access to personal information we hold about you.
  • (c) Right to Rectification – to request correction of inaccurate or incomplete personal information.
  • (d) Right to Erasure – to request deletion of your personal information where legally applicable.
  • (e) Right to Restriction of Processing – to request restriction of processing in circumstances permitted by law.
  • (f) Right to Data Portability – to receive certain personal information in a structured, commonly used, and machine-readable format and, where legally applicable, request its transfer to another organization.
  • (g) Right to Object – to object to certain types of processing, including direct marketing, where applicable.
  • (h) Right to Withdraw Consent – to withdraw consent where processing is based on consent.
  • (i) Right to Lodge a Complaint – to lodge a complaint with an appropriate data protection or supervisory authority.

These rights may be subject to limitations, exemptions, identity verification requirements, and other conditions under applicable law.

13. California Privacy Rights

To the extent applicable under the CCPA and other California privacy laws, California residents may have the following rights:

  • (a) Right to Know – to request information concerning the categories and specific pieces of personal information collected, the purposes for collection, the sources of information, and the categories of third parties to whom information is disclosed or shared.
  • (b) Right to Access – to request access to personal information as permitted by law.
  • (c) Right to Delete – to request deletion of personal information, subject to applicable exceptions.
  • (d) Right to Correct – to request correction of inaccurate personal information.
  • (e) Right to Opt Out of Sale or Sharing – to opt out of the sale or sharing of personal information where applicable.
  • (f) Right to Non-Discrimination – to exercise privacy rights without unlawful discriminatory treatment.

California residents may submit privacy requests by contacting us at the email address provided in Section 20 below.

14. Singapore PDPA Rights

Where Singapore's Personal Data Protection Act applies, we will process personal data in accordance with applicable requirements and, where applicable:

  • (a) inform individuals of the purposes for which personal data is collected, used, or disclosed;
  • (b) obtain consent where required and provide appropriate means to withdraw consent;
  • (c) take reasonable steps to ensure personal data is accurate and complete where required;
  • (d) implement reasonable security arrangements to protect personal data;
  • (e) retain personal data only as long as necessary for legal or business purposes;
  • (f) comply with applicable requirements concerning overseas transfers; and
  • (g) provide access and correction mechanisms where required by applicable law.

15. India DPDP Act Rights

Where India's Digital Personal Data Protection Act and applicable rules apply, individuals may have rights including, subject to applicable law:

  • (a) the right to obtain information about the processing of their personal data;
  • (b) the right to correction and updating of personal data;
  • (c) the right to erasure of personal data;
  • (d) the right to withdraw consent;
  • (e) the right to use applicable grievance or complaint mechanisms; and
  • (f) other rights provided by applicable law.

16. Third-Party Websites and Services

The Website may contain links to third-party websites, social media platforms, payment services, logistics platforms, or other third-party services.

Those third parties may collect and process personal information under their own privacy policies and terms. We are not responsible for third-party privacy practices except to the extent required by applicable law.

17. How to Exercise Your Privacy Rights

You may submit a privacy request concerning access, correction, deletion, restriction, objection, portability, withdrawal of consent, marketing preferences, or other applicable rights through the following channels:

  • Official Email: gisone2026@gmail.com
  • Telephone: +86 18824680555

To protect personal information, we may request reasonable information necessary to verify your identity before processing a privacy request. We will respond within the period required by applicable law.

18. Complaints and Supervisory Authorities

If you have concerns about how we process your personal information, you may contact us using the information below:

  • Official Email: gisone2026@gmail.com
  • Telephone: +86 18824680555

Where applicable, you may also lodge a complaint with the relevant data protection, privacy, or supervisory authority in your jurisdiction.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, applicable laws, regulatory requirements, or data processing activities.

The updated Privacy Policy will be posted on this page and, where required by applicable law, we may provide additional notice. Unless otherwise required by law, changes will become effective when posted or on the effective date stated in the updated Privacy Policy.

20. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Legal Company Name (Chinese): 广东极斯家居科技有限公司
  • Legal Company Name (English): Guangdong Gisone Home Technology Co., Ltd.
  • Company Registration Number: 91440605MACUJAN89X
  • Official Registered Address (Chinese): 佛山市南海区狮山镇松岗石塘路石碣路段98号之三(住所申报)
  • Official Registered Address (English): No. 98-3, Shijie Section, Shitang Road, Songgang, Shishan Town, Nanhai District, Foshan City, Guangdong, China
  • Telephone Number: +86 18824680555
  • Official Email Address: gisone2026@gmail.com
  • Website Domain: jisimc.com

21. Effective Date

This Privacy Policy is effective as of: 2026.9.8

By accessing or using jisimc.com, you acknowledge that you have had the opportunity to review this Privacy Policy.

GISONE

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